Buying Silver Jewellery Online

Buying silver jewellery online is growing more popular in the United Kingdom but there are some precautions any online shopper ought to bear in mind in order to make the experience a happy one. In this article we will examine the advantages and disadvantages to keep in mind should you be buying silver jewellery online.

As recently as 2008, the proportion of homes with a fast Internet connection was low and online stores that needed a lot of bandwidth were not quick enough and frustrating to use. For all websites that sold silver jewellery online, this was a big problem because good quality pictures of the products are essential if people visiting the site are to find what they want. Even if you are only spending as little as 20 pounds, it is only right that you can examine the item rather than have to guess from a photo the size of a postage stamp! Times change and it is now much more common for people to have easy access to a fast Internet connection now. In fact, not only do the public have good enough web access at home, many people are likely to have it on the move in their modern mobile phone. So now the Internet shopper can get access to high resolution product images and really see what they are buying.

One worry that some shoppers may have had when buying silver jewellery online was that they had to hand over their money before they took receipt of the goods, so the first time they bought from a website it was like handing over cash to a total stranger who may have been working out of his bedroom or even another country, might not even have the items in stock to dispatch straight away or worse still, could have gone bankrupt but the website was still taking your money! There are several things that you should do to ensure that your money is protected and that you are buying from an honest retail website. So, what are your first impressions – does the website look professional? Is it well designed and easy to find your way around? Or does the colour scheme look like something out of a children’s story book? Is it pleasing to look at with clear text and good, clear product photographs or is it packed with spelling errors, grammatical clangers and silly mistakes?

If it passes that test then look for a Contact Us or About Us page that gives at least these three things: their real world address, an email address and a telephone number. If the telephone number is a mobile phone, I would recommend that you shouldn’t buy from them. If there is no physical address, again – do not buy from them. But, if there is an email contact and a telephone number, do go ahead and contact them and ask them about the products you are potentially going to buy. This will give you comfort that they are genuinely a professional retailer and your communication from them will hopefully reveal that they are attentive, professional and customer focused. You should not be alarmed if a telephone call is greeted with their voicemail service as many reliable websites operate to slightly different working hours. On the plus side, it is not unheard of for an online retailer to be servicing customers on public holidays or even at the weekend. The key thing is if you send an email or leave a message, how quickly do they come back to you and how they engage with you when they do.

Then, look them up on a reputable consumer feedback website and see if there are any reviews about them. Ideally you should find at least one upbeat review and if you can find several then that is really good news. Even the best companies sometimes get a minority of bad feedback and realistically you can not please all the people all of the time, so if less than 10% of feedback is bad, then they have passed the test. It can be said that 10% negative responses is really more like only 1% of consumers, as 10 times more people take the effort to complain compared to the number of people who give nice comments for great service. Nothing moves quicker than bad news.

Another big help when buying silver jewellery online is being able to buy with a credit card. In the UK, the buyer gets a lot of protection when buying with a credit card (as opposed to a debit card). If the online shop fails to supply the goods or the goods are incomplete or not as described, if the retailer does not give you satisfaction you can go to your credit card provider and they can dispute the charge. If you time it right, you can also buy the goods on your card and not end up paying for it until after they have actually arrived with you.

When it comes to buying silver jewellery online, you must make sure that it is actually 925 sterling silver – this shows that it is 92.5% silver and 7.25% alloy, normally copper – and not a base metal that has been silver plated. It should be obvious, but disappointingly there are websites that go out of their way to imply they are selling sterling silver when in fact it is not. The site should make it clear throughout all its products that they are in fact 925 sterling silver. Any such item must have a hallmark, the number ‘925’ imprinted on it. If it is not stated, then contact the site via phone or email to check. If they haven’t given their telephone and email contact details, you won’t even be searching on their site, hopefully, thanks to the advice given previously!

It is recommended that you also examine their terms and conditions and look for the amount of their delivery costs. Some websites will advertise low prices for goods and it is only when you are buying them are you told that there is a hefty delivery charge. A good website is open and transparent about both their terms and conditions and delivery costs. The main items that you will want to look for in the terms and conditions will be around the returns policy. Typically, you should be able to return goods within 21 days of receiving them, though some websites may only say 14 days as their policy. Ideally this should be for a complete refund, so if this is important to you then get confirmation in advance from them to say that a refund will take place, though this will almost certainly not include a refund of any delivery charges incurred, just the price paid for the goods you are returning, which is fair. Some retailers may offer only a credit note in all cases, but most will have specific criteria for when they will always offer only a credit note. For example, where there has been a one off order for a special size or type of ring or similar that is out of the norm. Also, for hygiene reasons, earrings (except clip on type) are not normally accepted as returnable unless they are faulty or not as described.

Now, when you actually come to acquire the item, there are additional things you can do to make sure the transaction has happened smoothly. You should receive an email notification, if you have given your correct email as part of the buying process on the website, confirming that your purchase has been successful and also providing a reference number or order number of some kind in case you have any questions or concerns. You can also contact your credit card company to check that the correct amount went through without any problems. The website should also give you some idea of when the items will be with you.

When the items are dispatched, you should receive a notification via email if you have provided it, to confirm that the goods are on their way. The delivery options and terms and conditions should state clearly what method of delivery is used: first class post, recorded delivery, special delivery, etc. This will give you an idea of how long the items should take to arrive after they have been dispatched. If they do not arrive promptly, do contact the website to let them know and get reassurance from them as to when the package was sent and by which method of delivery. Having taken all these precautions, you should soon be in possession of the goods and having had a great experience with the website in question, without doubt you will soon be buying silver jewellery online from them again.

Buying Jewellery Online

Many people are apprehensive about purchasing personal gifts such as jewellery online, being able to physically see the product being often the preference. There is also still a degree of apprehension around security and the reputability of the online jewellery company you are dealing with. This article will explain why when searching for a special gift for a loved one or specifically looking for a beautiful new piece of jewellery you should turn to online stores and what you should look out for.

The single most important factor of purchasing from an online jewellery store is price! Most web only companies do not have the overheads of brick and mortar stores; you will often find designer brands or specialist items with large genuine cost savings from these retailers, an online jewellery store is able to pass on savings they make from lower overheads direct to the consumer meaning you benefit!

When buying jewellery online you need to ensure that the store you are purchasing from has some fundamental things in place.
1) A contact form
2) A published returns policy
3) Privacy policy
4) SSL security in place

The third point is the most important! SSL stands for secure socket layer. You will notice when you process payments online your web browser displays a padlock, this padlock indicates that your payment and card details are protected. Never purchase from any online jewellery store that does not have the padlock symbol on their checkout pages!

The next thing to understand from your selected store is if the jewellery is made by the owner, if so this indicates that they are a much smaller operation, this might make returns a little more risky if they are selling direct. My recommendation if you were looking for handcrafted items would be to use one of many large online companies dedicated to offering small one man band jewellery designers a platform to selling, that or of course eBay is an excellent source of handcrafted jewellery with all the protection of a major brand behind it.

The best thing about buying jewellery online is that it is so convenient! If the online retailer has the right software in place you can view the items in great detail, often in more detail than in person (unless you take a magnifying glass!). With the right packaging and gift wrapping selected, the right item chosen you can simply sit back and wait for your selected item to arrive from the comfort of your own home!

Useful Advice for Buying Jewellery Online and How to Avoid Getting Ripped Off

So…. you want to buy jewellery over the internet?

You can get some really great deals by purchasing jewellery online.
Gold and precious stones are very expensive to purchase in New Zealand (and indeed many countries), and you’ll find there are some great wholesale stores online, where the jewels are a fraction of the retail cost.

If you are looking to buy check out our directory for a good range (www.grizzlynut.co.nz). There are some fantastic shops that ship to New Zealand. I can assure you – once you find the right ones, you will never go back to shopping offline again – the selection and prices are fantastic.

But…. there are also some really awful buys online as well.

I was looking to buy some products to resell earlier this year and thought I would try an auction site & look for some Gold rings.

And WOW – the auction sites have some cheap rings – the pictures looked awesome, they were real gems, real gold – and they were only going to cost me $30 each ring to bring in to New Zealand (and that included shipping, customs & tax). I thought – “wohooo I’m on to a gold-mine here! I can sell these things for hundreds of dollars!!”, and straight away I bought 3 rings from the one supplier. I mean – what could go wrong (after all the seller had a fantastic trader rating)?!?!?

WELL – when I got the rings (and the shipping was great – the rings arrived within 2 weeks), but when I opened the package the smug grin I’d been wearing for the last couple of weeks vanished – the gold was so thin you could have only worn them twice, the jewels were real – but they looked fake, were very badly cut & certainly didn’t glisten in the sunlight! (Needless to say I did not make my millions from that venture).

Now – don’t get me wrong – I’m not saying don’t buy off auction sites (I’ve bought some stunning pieces of jewellery since then for fantastic prices) – just be careful (and use any pictures that they have as a guidance – the actual product may look completely different).
Don’t rush into a purchase and buy a bulk load of goods. Purchase 1 ring – take note of how it is described, and do a full inspection when you get it. If it’s a good buy – purchase in bulk. If not – you haven’t wasted too much money.

And… this rule doesn’t apply only to online auctions. It also applies to online stores.
You don’t know whom is running the stores, and you can’t visually see the goods (pictures may lie).
Don’t take up the “buy in bulk & save loads of money” offer, or you may be kissing your hard earned moola away. Buy small – check out the goods, then go back for more.

My second piece of advice – Don’t always go for the cheapest jewellery on the internet (but certainly don’t go for the most expensive). Generally the cheaper the jewellery, the lower the quality of the product. Even if you are purchasing for resale, you want to be able to sell the product with honesty and integrity (I mean – if you think the ring is junk, you really shouldn’t be selling it for a high price).

My third piece of advice – check out the jewellery store onine. Do a search on google, and see if anything bad comes up. Believe it or not I got scammed out of $US650 recently when I bought some bulk nappies for resale off an auction site and they didn’t show – I did a search on the manufacturer afterwards to find 269,000 results which showed other people had been scammed) – if only I’d done that before wasting my money (which I still haven’t got back by the way – so I’m not talking about that!!).
The one thing to remember during your search, is that some of the people giving the bad reports may be competitors (but I can assure you if you get 269,000 hits – SOMETHING IS WRONG!!)

Tips For Buying Jewellery Online


You’ve looked at jewellery online before, but you’re still not sure about taking the plunge and actually buying anything. You’ve got your doubts about shopping online, and particularly when it comes to buying jewellery online, be it fine or costume jewellery. Ultimately, is e-commerce entirely trustworthy?

Is this you?

If so, this article aims to show you that you can now buy jewellery on the internet with complete peace of mind, and save both money and time!

Just follow the following basic rules:

1. Make sure you’re buying from a reputable jewellery company. Look for accreditation schemes on the store’s website like Safebuy or Shopsafe that guarantee standards and ensure best practice among web retailers.

2. Read information about secure shopping and returns policy. Internet selling is subject to distance selling laws, which protect consumers. Just because you are buying jewellery online does not mean you have no rights as a customer! Great customer service should also be available online!

3. Always check delivery costs and times, especially if you need your jewellery dispatched to you urgently. Most jewellery retailers selling online offer a variety of delivery options to customers, and they will publish any postage deadlines in advance of special dates like Christmas or Valentine’s Day.

4. Buy from websites that have decent photographs that clearly show the image of the product you’re thinking of buying. While this is not necessarily a substitute for seeing the piece in person, it should give you a pretty clear idea of what you are buying. Fuzzy or blurred photographs are no use at all.

5. Contrary to popular belief, rings can be and are regularly bought online. Good online jewellery stores will have ring sizers that making buying rings online easy and hassle-free.

6. Still sceptical about giving your credit card details to online retailers? Secure shopping is now the norm, with firewalls and extensive internet security procedures now standard among web retailers. In fact, in the UK alone, according to the IMRG Capgemini 2008 e-Retail Sales Index, half of all shopping will be done online by 2014. The same study found that already 17 pence in every pound spent in the first half of 2008 was spent online.

7. The credit crunch and global recession will not kill off online retailing but strengthen it, as increasingly frugal shoppers seek to make the most of their available income and seek bargains online. That’s especially the case with costume jewellery, which is typically buoyant during tough economic times.

8. Know your jewellery terminology; this is particularly the case if you are buying fine jewellery. Do you know the difference between Karats and carats. Can you tell the difference between authentic and real pearls? Buying jewellery online can be daunting if you’re not in command of the facts you need to make an informed decision.

9. The internet allows you to research online about the type of jewellery you want to buy. So you can read about diamond certification schemes and find out facts about jewellery, stones or minerals that many salespeople in traditional shops won’t know or won’t tell you.

10. You’ll actually find a far wider range of jewellery online than in traditional walk-in shops. And if you’re looking for a particular niche, for example organic necklaces, a certain type of costume jewellery or wacky designs of earrings, then you’re better off looking online.

Buying jewellery online doesn’t have to be daunting if you bear in mind these pointers. And best of all, when you’re browsing and making your purchase there are no crowded car parks, annoying queues at tills and lousy weather. Amen to that!